Frequently Asked Questions
Everything you need to know about your LINSY HOME experience, from shipping to assembly.
What is the typical shipping timeframe for LINSY HOME furniture?
Most in-stock items are processed within 2-3 business days. Depending on your location, delivery typically takes 5-10 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Does the furniture come pre-assembled?
To ensure safe transit and lower shipping costs, most of our furniture requires some assembly. We provide comprehensive, easy-to-follow manuals and all necessary hardware in every box. Many items feature a tool-free assembly design.
What is your return policy if I am not satisfied?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery. Please ensure the item is in its original packaging. Restocking fees or return shipping costs may apply.
Are LINSY HOME products covered by a warranty?
Yes, we stand by our quality. All LINSY HOME furniture comes with a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and flexible financing options like Affirm or Klarna, allowing you to pay for your furniture in interest-free installments.
How do I care for and clean my LINSY HOME sofa?
Most of our sofas feature water-resistant or removable covers. For daily maintenance, we recommend light vacuuming. For stains, blot immediately with a damp cloth and mild detergent. Always refer to the specific care label on your product.